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STUDENT SERVICE AND SUPPORT

We are committed to ensuring that you get all the support you need to adjust to life and study in Australia and to be successful in your studies.

Student Support

Our friendly team is trained to give you all the assistance you need. The first few weeks can be the most difficult time for students in a new and unfamiliar country. We recognize this and offer you a range of student support services. Please contact the team for a confidential discussion.

  • Accommodation
  • Overseas Student Health Cover
  • Visa requirements
  • Orientation and enrolment
  • Student ID cards
  • Application for Tax File Numbers
  • Resume Writing and Job skills
  • Policies and procedures
  • Assessments
  • Learning support
  • Computer usage
  • Extracurricular activities
  • Attendance
  • Immigration matters
  • Legal matters
  • Specialist counselling
  • Health and wellbeing
  • Understanding the stages of adjustment
  • Strategies to ease transition to a new culture
  • Dealing with homesickness
  • Housing
  • Finances
  • Work
  • Study
  • Legal issues
  • Counselling
  • Self-help resources

Student Services

During the orientation program, the following are discussed:

  • Details of internal and external support services available to assist in the transition to life and study in Australia. Such services include welfare services, accommodation services, academic and career advice, IT support, and student learning assistance, English language support and social inclusion activities.
  • Legal, emergency and health services
  • Facilities and resources
  • Organisational policies and procedures including course progress, attendance monitoring, deferral, suspension and cancellation, course transfer and complaints and appeals.
  • Any student visa conditions relating to course progress and attendance.

The enrolment form you complete will also help us to identify any support you need. Depending upon the course you are enrolling in, support needs can also be discussed during the orientation.

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Collins Academy acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.